Making an order

You can order online in 4 easy steps.

  1. Choose your items from the SHOP. (You can search in the green box above for products using the product code or descriptive words).
  2. Add to Basket. Choose your size, colour and quantity and click ADD TO BASKET. When you have finished shopping, click PROCEED TO CHECKOUT.
  3. Register. If you are new to shopping online with us, you will need to register your details. It's easy - our registration from takes you through the process step by step.
  4. Check Out. Enter delivery and payment details at checkout. You can enter the address for your home, office or anywhere you want the order to be delivered. You will be prompted to check and confirm your order details. Delivery charges will be applied.

If you prefer to order by phone, please call +44 (0) 1271 815828 with your delivery and payment details to hand.

Please note that stock availability is the same whether you order online or by phone.

Reed Chillcheater® take pride in keeping all of our customers happy and satisfied with our products and our services. Goods are guaranteed for defective workmanship and materials for up to one year, however, they are not guaranteed for misuse.

If, for any reason, you are not entirely happy, please contact us and we will arrange a refund or product exchange.

If you have lost or forgotten your password, go to login, enter your username, click "Forgotten your password?", enter your email address and we will email your password to you. Alternatively you can call us and we will help you over the phone.

Yes if it hasn't been processed and despatched.

Call us as soon as you realise you wish to change or cancel your order and we should be able to help. Unused garments can be returned in new condition within seven days for an exchange or refund (excluding Postage).

Please note that all overseas parcels may be subject to Duty Taxes at point of entry into your country. These tariffs vary from country to country. Reed Chillcheater® Ltd have no control over these possible extra charges.

Online

Browse our products in the Catalogue section. Here you will find images and info about each product. Select the size you require, the quantity and click add to basket icon.

By Telephone

Call our friendly staff for order and sales advice on +44 (0) 1271 815828.

By Fax

Orders also taken by fax on (01271) 816199.

Mail Order

Ordering by post is simple - complete an order form and return it with credit card payment details or a cheque payable to Reed Chillcheater® Ltd and send to:

Reed Chillcheater Ltd Chapel Street, Braunton, North Devon, EX33 1EL, United Kingdom +44 (0) 1271 815828 Polar Bears Unit 2, Willow Tree Court, Brannam Crescent Roundswell Ind. Est. Barnstaple, Devon EX31 3TD + 44 (0) 1271 267277

In Person

Visits to the factory are strictly by appointment only but we are always happy for you to look though our product range in person. To make an appointment call +44 (0) 1271 815828.

How to Get an Order Form

Either download the PDF order form to print or contact us to request our brochure & order form.

Click here to download our order form in PDF format

For standard items in stock, up to 28 days, but quite often 1 - 2 days. For made to measure items you will need to contact us for an estimated delivery date.