Delivering comfort in the most challenging settings for three decades.

Proudly designed and manufactured in the UK

Help

SETTING UP YOUR ACCOUNT

HOW DO I SET UP AN ACCOUNT?

Setting up your account is easy, just follow these steps.

  1. When you have finished shopping click on your basket from the main navigation then "checkout"
  2. You will be asked if you are an existing or new customer, click "New customer"
  3. Please fill out your details including a password. Keep this safe. Click "register"
  4. You will then be prompted to fill out your contact and delivery details. Please do so and click "payment details" N.B. You can go back at any time and amend your details.
  5. Next we will need your payment details. Please fill this in then "review order".
  6. If you are happy with the details please "Confirm Order"

If you would rather we took your order over the telephone then please call +44 (0) 1271 815828 with your delivery and payment details to hand.

WHY SHOULD I SET UP AN ACCOUNT?

Advantages of setting up an account:

  1. Once you have an account with us, every time you order, the ordering process will be greatly speeded up
  2. You will receive special email offers that are unique to you, straight to your inbox.
  3. Early bird status. You will receive early notification of our special events, sales and great offers.

WHAT IS A PROMOTIONAL CODE?

Promotional codes may enable newsletter subscribers, some customers and some trade show attendees to qualify for a discount on selected items.

HOW DO I UPDATE MY PERSONAL INFORMATION?

When you log in you will get the option to change your details. Please ensure that your address matches the billing information for your card.