Delivering comfort in the most challenging settings for three decades.

Proudly designed and manufactured in the UK

TROUBLESHOOTING

I HAVE A TECHNICAL QUERY.

Please call us on +44 (0) 1271 815828 and we will resolve the problem. Our office opening hours are (UK) Mon - Fri 9am -5pm.

I AM HAVING TROUBLE VIEWING SOME PAGES ON THE SITE.

We have experienced some problems viewing certain pages on our site and this may happen when it is viewed on an older browser.

If you are having the same problem, it can be solved by upgrading your browser.

Upgrading your browser is free and ensures you are protected against older bugs and browsing problems. The links below will take you to the three most common browser sites to upgrade your version.

If you are still having problems after upgrading then call us on +44 (0) 1271 815828 for further assistance.

I AM HAVING TROUBLE USING THE SITE.

We are sorry that you have experienced problems using our web site. Please call us on +44 (0) 1271 815828 and we will either guide you through or take your order over the phone.

Our office opening hours are (UK) Monday to Friday 9 am - 5pm.

I AM HAVING TROUBLE LOGGING INTO MY ACCOUNT.

Difficulties logging into your account, despite using the correct user name and password, can be caused by your browser cache or cookies. Please clear your browser cache and delete any cookies for the domain, chillcheater.com, then try to log in again.

To view instructions on how to clear your browser cache, please see here.

To delete cookies, please see the following link that relates to your browser

 

If you are still having problems, please call us on +44 (0) 1271 815828 and we will either guide you through or take your order over the phone.

Our office opening hours are (UK) Monday to Friday 9 am - 5pm.